1. Introduction
Border Bikes Albury Wodonga respects your privacy and is committed to protecting any personal information you provide to us through our website.
This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Submit a contact form
Make a booking or service enquiry
Purchase products or services
Subscribe to our newsletter
Interact with us via email, phone or social media
This information may include:
Your name
Email address
Phone number
Billing or delivery address
Details about your bike or service requirements
We only collect information that is reasonably necessary to provide our services to you.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries or customer service requests
Process orders or service bookings
Provide information about products, services or promotions
Improve our website and customer experience
Maintain internal records
We will not sell, rent or trade your personal information to third parties.
4. Website Data & Cookies
Our website may collect non-personal information through cookies and analytics tools, including:
IP address
Browser type
Device information
Pages visited
Time spent on the website
This information helps us understand how visitors use our website and allows us to improve functionality and user experience.
You can disable cookies through your browser settings if you prefer.
5. Third-Party Services
Our website may use trusted third-party services including:
Website hosting providers
Payment processors
Email marketing platforms
Website analytics services (such as Google Analytics)
These providers may collect information as part of delivering their services but are required to comply with privacy and data protection standards.
6. Data Security
Border Bikes Albury Wodonga takes reasonable steps to protect personal information from:
Misuse
Loss
Unauthorised access
Modification or disclosure
While we take reasonable precautions, no method of transmission over the internet can be guaranteed to be completely secure.
7. Access to Your Information
You may request access to the personal information we hold about you, or request that it be corrected if inaccurate.
To request access or make a privacy enquiry, please contact us using the details below.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
Border Bikes Albury Wodonga may update this Privacy Policy from time to time. Any updates will be posted on this page.